Business Research

Topic gateway 1 to line of transaction query Byend of this topic, you should be able to I, Define explore 2. Describe the difference mingled with basic and applied see to it for 3. discourse the importance of line of products seek 4. Describe the needs to energize ethics in take oning question 5. Discuss when lineage query is needed and when it should non be conducted and 6. Identify miscellaneous atomic number 18as in condescension interrogation. inception Before we re tout ensembley understand what business investigate is all to the highest degree, let us look at nearly of the definitions given by several authors of look methods. 2 national 1 INTRODUCTIONTO affair inquiry Definition There ar some(prenominal) divers(prenominal) definitions that dismiss be found on research. (i) Cooper and Emory (1995) delimitate research as A arrogant inquiry aimed at providing information to solve riddles. (ii) Kervin (1992) in his book entitled Methods for furrow interrogation stated that . . inquiryis the exercise of systemati entreaty get aheading end analysing information in order to gain acquaintance and understanding. l (iii) Sekaran (2003) defined it as An organised, systernJltic, databased, unfavorable, target, sdentiBc inquiry or investigation into a specific troubles. (iv)Zikmund (2003) defined business research as A systematic and target run of gathering, recording and analysing data Iforaid in zna dng ending. .. , . 0&8242 As you tail end see from the given definitions, there ar some(prenominal) divergent definitions on research, however, there appears to be a consensus among these authors that research is a process 01 investigation that is carried out in an organised and systematic manner to regale a specific probJem or issue. When you investigate a phenomena of interest, it must be thorough and rigorous from the beginning untill the end of the research process.Besides that, you must as wholesome condu ct it in a systematic way using distinguish methods to collect and break up data. In a business context, research is defined as an organised and systematic process of investigation to address a specific business problem or issue. TOPIC 1 INTRODUCTION TO transmission line RESEARCH .. 3 . , ACTIVITY 1. 1 r . . I _ . l, 1. reach out you own definition of business research. 2. 1. 1 Identify the key row in describing research from the con tennert glVen. TYPES OF BUSINESS RESEARCH There ar m all areas of research that tail be conducted.For example you may motivation to do a research on the behaviour of students in an side of meat or Mathematics class. Or perhaps you would like to do a research in an organisation, . investigating the monetary problems of a company. Whatever research that you wish to embark on, you need to understand that business research can be categorised into the fol commencementing Basic question Applied interrogation Figure 1. 1 Business research comp onent 1 . 1 . 1 Basic query , Basic research is ordinarily conducted to remedy our understanding of certain issues rather than its immediate application.This research is besides cognise as fundamental of pure research. For example, you might be interested in whether personal characteristics influence students courses choices. Basic research aims to describe a constituent to knowledge rather than providing solution to a spe. cific problem or issue. 1 . 1. 2 Applied Research Applied research is do with the vehemence of solving a specific, existing problem. It is very specific in genius and is directed towards making decisions. An example of an applied research is when an organisation essentials to break its employees performance that has been declining lately. 4 TOPIC 1INTRODUCTION TO BUSINESS RESEARCH Although the primary objective of basic research is to gain knowledge, very much(prenominal) knowledge developed from the research can be used to solve specific problems or issues. For example, researching the causes of low self- do rate among small and medium entrepreneurs ill offer many solutions to reduce the phenomenon, which leads to further research on it, and suggest how the low successful rate can be mitigated. j (. . ego-CHECK ,. 1 ,,- basen the property below. discuss whether the following scenario falls under the category of basic or applied research. . ,- The management ofOUM indispensablenesss to analyse the importance module to their independent pose graduate students . of course A police detective investigates consumers perceptions towards a newly image Proton car, Persona. Whether you are doing basic or applied research, it is important for you to understand that both researches are undertaken in a scientific manner. 1. 2 IMPORTANCE OF BUSINESS RESEARCH Let us look at the importance of business research by looking at why do you begin to do it. 1 . 2. 1 wherefore Do You Have to Do Research? Each day managers are confron ted with issues and problems that require them to make critical decisions.Research conducted in an organised and systematic manner testament enable them to quantify or check whether a specific action, program or indemnity has the expected effect. Research pass on provide managers with opportunities to gather information about the characteristics of the current fleck. For example managers may penury information to answer questions, to make decisions or to determine whether a problem exists. It also allows managers to identify problem situation before they grew out of the managements control. TOPIC 1 INTRODUCTION TO BUSINESS RESEARCH .. 5 Lastly, research offers management n avenue to track and better appreciate various factors and effects of factors that contri scarcelye to an existing situation or problem . 1. Why managers should know about research? 2. Why is research important? 1. 3 ETHICS IN RESEARCH When conducting a specific research, the researcher is required to obse rve certain . ordinance of conduct or norm of behaviour. Ethical behaviour starts with the researcher who conducts the investigation, the respondents who provide the information, the analysts who analyse the results and every(prenominal) team member who bequeath be bear on in the presentation of the findings and recommendations.According to Cavana, Delahaye and Sekaran (2001), as researcher, you have responsibilities to the society, the leaf node of the research and the people touch on in the teaching. To the society all researchers must uphold the moral . standards of the research profession. They should not engage in plagiarism, fraud or deceptions. Cite by rights if you are refering or using other people works, as illustrated in Figure 1. 2. . lhis Into 1(J ((, f,1 . _I( It L)UI A It rR. or,11. . Figure 1. 2 An example of citing the source properly Source http//www. lib. lsu. edu/instruction/ tigertail/nf/ od ule3 / images / plagiarism. GlF To the client of the resea rch the researcher must ensure that he/she produces high fiber research. He/she must also ensure that all information regarding the research be treated as private and confidential. 6 TOPIC 1 INTRODUCTION TO BUSINESS RESEARCH To the people involved in the teaching should not be physically, psychologically and legally harmed. It is also the responsibility of the researcher to ensure the anonymity of the people involved in the rent. Coercion, undue pressuri and separate out on the people involved in the research should be avoided. - -- .. . .. -yf 1.. -. I-. . 1f7 , f,, SELFCHE(K f. 3> Give some examples of business research in your fussy field of interest. _ ,-. . -,-- o For further readings on business research, you may go to the following websites www. accenture. com/Global/Research_and_Insights/lnstitute_For_High_ Performance Business. htm www. apmforum. com/research. htm OQJ 11111 6 Q 0 Research is a pertinent part for managers. Business research is a system atic and objective process of gathering, recording and analysing data for decision making. Research can be categorised into basic and applied research. Basic research is usually conducted to improve our understanding of certain issues rather than its immediate application. Applied research is wear offe with the emphasis of solving a specific, existing problem. 10 TOPIC 1 INTRODUCTION TO BUSINESS RESEARCH Managers should have knowledge in conducting research even though they may not be directly involved in the research concerned. Researcher has the responsibility to observe certain code of conducts to society, the people involeed in the research and the client of the research. A manager determines whether business research should be conducted by considering age constraints, availability of data, the nature of the decision to be made and benefits of the research information in relation to cost. The major(ip) area of business research that would benefit the organisations KEY T ERMS 0&8243, Applied Research a _ Research Ethics Business Research t 1.Explain the definiton of research. 2. Why should a manager knows about research? 3. Fr what purpose is basic rsearch important? Give examples of basic research. 4. When is applied useful? 5. Discuss some business research you have read. . 6. research, as distinct from basic research, List the factors that need to be taken into consideration before embarking on a research project. TOPIC 1 INTRODUCTION TO BUSINESS RESEARCH 11 Bryman, A. &038 BellE. (2003). Business research methods. New York Oxford University Press. Cavan a, R. Y, Delahaye, B. L. , &038 Sekaran, U. (2000).Applied business research Qualitative and quantitative methods. Australia behind Wiley and Sons. (2003). Business research A practical guide for undergraduate and graduate(prenominal) students. (2nd ed. ). New York Palgrave Macmillan. Collis, J. , &038 HusseyR. Cooper, D. , &038 Schindler, McGraw-Hill Irwin. p. s. (2006). Business research methods. (9th ed. ). Kervin, J. B. (1992). Methods for business research. New York Harper Publishers. . Collin Sekaran, U. (2003). Research methods for business A skill-building approach. New York John Wiley &038 Sons. Zikmund, W. G. (2003). Business research methods. Thomson USA. South-Western, Business ResearchFELIPE R. VERALLO MEMORIAL FOUNDATION INC. Clotilde Hills, Dakit, Bogo City, Cebu, 6010 Philippines FUNERAL SERVICES In BOGO urban center few Proposals By Salundaga, Nerissa M. Velez, Charisse S. BSBA ACKNOWLEDGEMENT We would like to persuade our deepest appreciation to the following people for without them this hear wouldnt be possible. First and foremost, Almighty Father for point us always and giving us the courage to possibly makes this. To our parents and family for the financial and emotional support. To Mr. Jessie R. Agunod (Chapel Manager) and Mr. Jan Ridomer Ramos (Embalmer) of St. dick story Chapels/ St. bill life-time Plan, Inc. for giving us their time and chance to conduct interview for this study. And of course, to our Professor, Dr. Hubert Quinones for the pointers, support and the encouragements to accomplish this study. And to all we fathert mention still contri hardlyed idea and cooperation for this study. To all of you THANK YOU SO MUCH God raise C. S. Velez N. M. Salundaga Contents CHAPTER 1 * Introduction * theory-based Framework * Research Flow * line of reasoning of the Problem * Significance of the field of honor * Scope and Limitations * Research Methodology * Research environment * Research hooked * Research instrument Data Collection * Definition of the Terms Introduction Embalming is one of the richest descents a man can have-this is what other says to the funeral disposals, in the case that their serve are never losing. Every second of a time many children are born, but every second of a time can be a mans polish breath and every mans last breath can be a future to other. N obody lives eternity. We will all compositors case death. Why is it that there are funeral organizations? Because they are needed by every one of us. They are the barely one who knew how to preserve a stillborn body for a few days or anytime needed.Some families of the absolutely want these service for their own reasons. Let us find in this study the write of funeral run, and on how they operate the kind of business. This study, FUNERAL SERVICES IN BOGO CITY Some Proposals is created for educational purposes as one of the requirements in our subject, Business Research 1. It contains some proposals about the funeral services in Bogo Cit, Cebu. We conducted research over funeral organization that is a family corporation which aims for the development and success of their organization as well as satisfying their clients through their services.Anybody can read this research specially those who are interested about funeral services in Bogo City, Cebu particularly the St. Peter Mem orial Chapels. Theoretical framework When a person dies in the Philippines, Christian Filipinos such as Catholics that include the tagalong people- generally hold a come alive known as lamay or paglalamay, a vigil that typically lasts for five to seven nights, but may last longer if the live on family is waiting for someone who will be traveling from afar. During this time, the cleaned and embalmed body of the dead, view in coffin is displayed in a house of deceased or at the funeral home.The exhibited casket of the departed is traditionally surrounded by funeral lights, a guest registry book, a contribution box, and flowers. Family members, relatives, and acquaintances participate in the vigil. isolated from offering condolences, the participants, guests and viewers of the departed provide financial donations (the abuloy) to help defray funeral and burial cost. Food and warm drinks are customarily served during the nightly vigil. typically activities conducted outside or near t he vigil area include singing, guitar playing, and gambling- such as playing card games- to pass the time and to keep awake. &8212 Philippine CHRISTIAN BURIAL CUSTOMS www. google. com. ph Today, people all over the knowledge base commemorate their loved ones with ceremonies that reflect their religious or cultural attitudes toward death. secure as we have rituals for our passages of life, such as graduations and weddings, we need a ritual for death one of the most significant of all passages. Funerals moreover dont recognize that life was lived. They offer survivors a chance to gather and recall what mattered to them about the deceaseds life his or her accomplishments, friendship, focusing or love.The funeral ritual also helps the survivors to heal emotionally. When someone we love dies, we hold grief, which, though it hurts, is not something to avoid. Grief is part of the healing process that allows us to separate ourselves from the deceased person and go on with our lives. An important sorrow is expressing the emotions that may accompany death anger, guilt, fear, sorrow, and depression. A funeral gives mourners a place to express those feelings. Funerals stimulate mourners to talk about the deceased, one of the first steps towards support the death.The funeral brings together a community of mourners who, by supporting each other, can help themselves through a difficult period. To resolve their grief, mourners need to accept the reality of death not only on an intellectual level, but on an emotional level as well. It is for this reason that the traditional funeral is usually preceded by an open-casket visitation period. This may seem unnecessary but many grief experts say that nothing helps you accept death as much as seeing the dead person. Viewings help with grieving because they show that theres no return.Perhaps no other moment in the funeral process is as powerful as the final disposition. For survivors, this is as strong exemplary moment, a co nfirmation that they must let go of the person who dies and look ahead to a change life. For this reason, it is important families choose the kind o final disposition most meaningful to them and most appropriate for the deceased. Research flow I N P U T FUNERAL arrangement IN BOGO CITY, CEBU * Corporate profile * Services and cost * proposals P R O C E S S * Internet research * Book scanning * Developing questionnaires for interview * Editing O U T P U T Information about St. Peter Memorial Chapels services This figure presents the research flow of the study wherein the remark is our main subject of the study, the funeral organization in Bogo City, Cebu, the St. Peter Memorial Chapels. Statement of the problem The purpose of this study is to learn the kind of service a funeral organization has. Following are the questions we mention during the interview and their respective answers. 1) What is the profile of the funeral services as to a) Ownership The St. Peter Memorial Chapels is owned by a family and has many branches all over the country.Every region we have ten or more chapels and life plan offices. In Bogo City, Cebu, we are rigid at Cogon, Bogo City, Cebu. b) Organizational set-ups/structures St. Peter Memorial Chapels and, Bogo City branch has only eight members, one of those is the Chapel manager (CM), a liaison, and the rest are all embalmers as well as drivers. Chapel Manager (1) familiarity (1) Embalmer/ Driver (6) This structure is exclusively in Bogo branch only, every chapel has this set-up, and the General Chapel Manager is at Cebu City sub-office. c) Personnel Our effect are being trained well to successfully do their job with one vision and mission.As St. Peterians, our words and actions are guided by and line up with our St. Peterian oath (vision magazine- official publication of the St. Peter Group of Companies/March-April 2012). We in corporal our center field values in our way of life. We recite the St. Peterian oath everyday to p ropel us always of our responsibilities as St. Peterians. We are reflections of these vision, mission and values so we have to live them out as true St. Peterian should. 2) What are the services offered? Nobody cannot predict our lives, we cannot say when our last day is. Practically we will all reach the time of death, and that we cannot deny this fact.So, St. Peter Memorial Chapels offers Life Plan insurance in which this is very affordable for it is payable in spite of appearance five (5) years. The good thing about this insurance is that it is transferable to any of the family members of the insured. This is a package that covers the retrieval, embalming, delivery, burial and flowers for the deceased. We also have the booking or setting time as to when the body will be soak up. And also we offered cremation exclusively to the deceased with whom the cause of dying is a contagious disease like rabies, yellow fever and aids. 3) How is the cost as to a) Embalming, ) Coffin, We will not do just embalming or selling coffins alone. We will tell apart our service from picking up the body from their places, embalming, delivery, and burial. We also provide flowers as condolence to the family of the deceased. Depending on the owner of the body as to which casket they want for the deceased, the minimum package cost is (PHP) 17,000 pesos and maximum of (PHP) 500,000 pesos. c) Personnel salary Embalmers and drivers will receive a fixed monthly salary of (PHP) 12,000 pesos whether there are customers or none. 4) What are the problems encountered in this type of business? Well competencies cannot be denied with this type of business, specially that we are located very near to our competitors but with our popularity of this industry, we are not afraid of it. Aside from this, booking reservation is our problem that usually encountered or having too much customers because we only have troika (3) delivery cars. Sometimes, there are customers who will get angry but w e understand for they have lost someone. There are times that we are in the middle of the burial ceremony and someone will call for an emergency that needs immediate response. 5) What proposals could be drawn? Being induct of this type of business, we all have the confidence to show to our customers that we are the Deathcare Experts. We have attended several(predicate) seminars regarding this service and received many awards with this field of business. We also believe that customer is always right so we always conform and respect them, and give them advices to help them recover. Our staffs are properly trained on treating each other equally as well as the customers. pleasing in this type of business determination and the will to be successful, and as you can see, we are developing more and more ecause we are all determined to achieve one goal. As what the Archbishop Emeritus of Cebu, Ricardo J. Cardinal Vidal express in his message to us during the blessing of the third floor perpetuation of St. Peter Memorial Chapels- Cebu City last March 5, 2011, Be merciful, just as your father is merciful, May the Lord continue to bless your endeavors and plans, and may you continue to include in your endeavors and plans the welfare of the people you serve, especially the poorest of the poor. vision magazine- official publication of the St. Peter Group of Companies/March-April 2012, pp. 4.And we are doing it every now and then of out services. Significance of the study TO THE FUNERAL possessor AND STAFF Through this study, they are able to inform their customers the nature of their business, their corporate profile and the services they offered. And because there are only few funeral homes in this place, they have the advantage and the chance to be selected by customers. TO THE COMMUNITY This study would help us know the services offered by the subject of the study and understand the differences of the cost range of the services. And a chance to select among the services offered by the organization.Scope and limitations This study focuses on determining the profile of funeral organizations in Bogo City, Cebu as to ownership, organizational set-ups/structure and personnel. On their proposals for this kind of business, their services offered to community and of course, their costs according to the services they offer and the problems they have encountered in the type of business they are into. Along the research, we encountered different problems such as a hold source of information, and a few research environments so we are not able to finish the research earlier.Research methodology To reach our goal of this study, we made questionnaires for the interview. RESEARCH ENVIRONMENT This research is done in Bogo City, Cebu. There are only three funeral homes in the location, one of them do not want to be interviewed, and unfortunately that the time we conducted the research, the manager of the other funeral home is attention seminar and the sta ff dont want to decide on their own, so we collected information by just one of them, the St. Peter Memorial Chapels. RESEARCH SUBJECT The main subject of this study is the St.Peter Memorial Chapels with Mr. Jessie R. Agunod and Mr. Jan Ridomer Ramos. RESEARCH INSTRUMENT Throughout the study, we consulted different books and websites to produce this information. Also, in conducting interview, written questionnaires were used. info COLLECTION We personally went to the location and asked them information about this study. And we gather different ideas through scanning different books in the library and websites. Definition of impairment CREMATION- burning a dead body to ashes instead of embalming.COFFIN- the box in which the body of a dead person is buried. EMBALMER- the person who did the preservation of the dead body. EMBALMING- way of preserving a dead body. FUNERAL- is a ceremony for celebrating, sanctifying, or remembering the life of a person who has died. FUNERAL HOME-(mortu ary) is a business that provides burial and funeral services for the deceased and their families. These services may include a prepared wake and funeral, and the provision of a chapel for the funeral. Gallery With Chapel Manager, Mr. Jessie R. Agunod With Mr. Jan Ridomer Ramos (embalmer)